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Internal Requests

For the following, we use the Incident IQ platform:

  • Food Services
    • Submit a ticket for all requests, whether it is for a banquet, sack lunches for a field trip, ice cream for the BUG award, etc. 
    • Please submit requests no later than 2 weeks before the event to allow time for ordering and delivery of food. 
  • Maintenance/Custodial
    • Submit a ticket for any maintenance needs that need to be addressed.
  • Technology
    • Submit a ticket for any technology repairs or issues that need to be addressed.
  • Scheduling Events
    • Submit a ticket to either:
      • Secure a room for a meeting or event, or
      • Add an event to the calendar(s)

See the screenshots below for the steps to find each of the above requests.

Steps to Access the IncidentIQ Ticketing System

Step 2
In step two, select either a technology help category or the tab for food, maintenance, or events.

For a tech issue, select the most appropriate category.

For a food request, maintenance/custodial request, or to schedule an event or add one to the calendar, click on the tab circled in red.

Step 3
The third step in placing a request for food, maintenance or scheduling an event.

From this screen, click on the desired tab to place your request.

The remaining requests--Auditorium Tech and PR/Communications Requests--are Google Forms. You may want to follow up with either Allen Terwilliger or Jennifer Seman to make sure they are aware you have placed a request.

Email Allen

Email Jennifer